Changes are happening quickly in the market for food delivery. And if you own a restaurant, being online is the best way to get more customers and make more money. Having an online presence makes you “sparkling visible” to customers who would never see an ad for your business or hear about it, and who probably wouldn’t even come to your restaurant. So now no one will walk by your store.
Building an online presence, on the other hand, is like tapping a customer on the shoulder and telling them all about how great your restaurant is. When you add an easy-to-use feature, like an online ordering system for restaurants that is friendly to customers, your chances of making more sales and making more money go through the roof. Looking for online ordering system for restaurants? Look no further than NinjaOS.
When compared to food portals, more people choose to order from restaurant websites and apps.
The infographic below shows that most of the time, customers prefer to order from a restaurant’s website or mobile app instead of a third-party app.
It only takes one click.
Smartphones and tablets make it easier than ever for people to order online. According to studies done by the Interactive Advertising Bureau and Viggle, about 69% of customers use a mobile device to order food online.
Almost anyone can place an order quickly and without much trouble, whether they are on a break, stuck in traffic, or riding the bus. In fact, this is a much better and more convenient way to order than waiting until you get home and calling in the order.
It’s quick, simple, and easy.
In short, your customers choose to order food online because they can get it right away.
Your restaurant’s food can be ordered online by almost anyone with a smartphone. And a Harris poll says that the most important people to reach out to these days are millennials, or people under 30.
No frustration and no misunderstandings.
One of the worst things about phone conversations is how easy it is to misunderstand each other. Most of the time, noise in the restaurant or on the other end of the phone makes it easy for one simple mistake to mess up an order and make a customer angry. When a customer orders online, he or she tells the business exactly what they want, so there is no room for confusion or misunderstanding.